How to Update Your Payment Method

Keeping your payment method current ensures uninterrupted access to your helpdesk subscription. Go to Admin > Billing > Payment Methods and click Add New Card. Enter your card number, expiry date, and CVV, then click Save. To set the new card as your default, click the star icon next to it. Old cards can be removed by clicking the trash icon — you must have at least one active payment method on file at all times. All card data is encrypted and processed through a PCI-DSS-compliant payment gateway; we never store raw card numbers on our servers.